The cost of poor leadership may be invisible, but it’s huge. So let’s take a look at what ‘good’ leadership is.
Good leadership is a privilege. It’s your chance to add value to an organisation and your customers, and to build a team and develop employees.
Good leadership is a state of mind. When you’re a good leader, you hold yourself (and others) in high regard. You set high standards and expect the best, from yourself and from others. You see positives and possibilities. You pay attention. And you genuinely care about others. When you care about others, for instance, you make sure they have what they need to succeed and you help them develop their skills and reach their goals. You lend a hand when you can; you lend your ears and your eyes when someone is talking; and you use peoples’ names. You make people feel good—about themselves, about the work they do, about being part of your team. You’re free with compliments, praise and welcoming smiles because you know they are worth their weight in gold; they tell people what they’re doing well and where they need to grow.
Good leadership is a set of behaviours. Good leaders, for instance, treat everyone with respect—older people, younger people, bosses, workers and customers alike, and this earns them respect in return. Good leaders are polite to others and considerate of others. They say ‘please’ and ‘thank you’ and they they‘re available and approachable.
As a bonus to yourself, good leadership is good for your brain. In an earlier blog, I discussed how leadership improves your ability to learn and remember because it strengthens your hippocampus, the horseshoe-shaped structure in your brain most associated with forming, organising and storing memories.
How do your leadership mindsets and behaviours measure up?