Four skills you need to make a difference

I’ve been updating the risk management chapter and there’s so much information, I can’t fit it all in! But this information is too good to not  put somewhere, so here it is!

Annette Mikes, Matthew Hall and Yuval Millo wrote an article called How experts gain influence in the July-August 2013 Harvard Business Review that I filed to use to update the risk management chapter. But as I said, alas, no room. The article explains how functional experts like health and safety managers, risk managers, sustainability managers, training managers and other functional specialists can gain the time and attention they need from senior managers. Based on their research they identified four competencies to build:

  1. Trailblazing: Don’t just sit there–go out and find ways to add value with your expertise. Talk to people across the organisation, at all levels, and find out what’s going on in your specialism and how you can help. Look for opportunities to make a difference to the organisation strategically or operationally.
  2. Toolmaking: Develop tools, dashboard indicators, report templates and so on to help you spread the word about the benefits of paying attention to your area and to show how the organisation is progressing in it. Make them attractive, easily understandable and easily scanned.
  3. Teamwork: When networking across the organisation to keep your specialist area front of mind, listen and learn–What are people interested in? What bothers them? What do they want and need from you? Incorporate their ideas into your activities and plans. Get their feedback on your tools and reports so you can make them more user-friendly and understandable.
  4. Translation: Help people understand the complexities of your specialism. Fancy words and statistics leave people cold. Translate them to everyday language. Tell stories to make your points clear.

When you’re passionate about your area of expertise, when you really believe the contribution it makes to building a better organisation, and when you have the energy and drive to blaze trails, make tools, work with others and translate your know-how into their words and worlds, you can make a difference. And that’s what it’s all about.

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