You know that whether they’re teleworkers or members of virtual teams, you should manage them according to their achievements, not based on the time they spend working.
Can’t quite bring yourself to do that? Sue Shellenbarger suggests three tactics that can help:
- Use a shared calendar to track projects and scheduled meetings.
- Have ‘virtual face time’ with email, instant messaging and quick phone calls.
- Track whether people from home are working with computer-monitoring programs; they also provide summaries of, for example, what websites remote workers are using so you that can manage by eyeball a little bit without being invasive.