In a Harvard Business Review video, Robert Chavez, CEO of Hermes US explains why it’s important to hire for personality. You can teach skills but you can’t teach people how to smile, he says.
Do you agree with Robert Chavez that hiring for attitude, values and personality is more important than existing skills and experience? Would you hire someone who failed to switch off their mobile during an interview? To some people (me included) that would be a turn-off!